Official Support Forums – Opal WP, ThemeLexus & Pavotheme

If you’re using our themes and need help with installation, customization, updates, or any technical issues, our dedicated support forums are the best place to get fast and professional assistance from our team and community.

Tips for Getting Fast Support

  • Describe your issue clearly and include screenshots if possible.
  • Mention the theme version and WordPress version you’re using.
  • Search existing topics before creating a new one.

Before Contacting Support

To help us resolve your issue faster, please include:

  • Your purchase code or order number.
  • The product name and version.
  • Your WordPress and PHP versions.
  • A detailed description of the issue.
  • Screenshots or screen recordings (if applicable).
  • Temporary admin access (only when requested by our support team).

Support Policy

Our support team is available to assist customers with:

  • Theme installation and setup.
  • Bug reports and technical issues.
  • Theme features and functionality.
  • Product updates and compatibility.

Please note that we do not provide support for extensive custom development or third-party plugins unless the issue is directly related to a WPOpal product.

Response Time

We aim to reply to all support requests within 24–48 business hours.
Support is provided during business days. Requests submitted on weekends or public holidays may require additional processing time.
Thank you for choosing WPOpal. We appreciate your trust and are committed to helping you build successful WordPress websites.